Shipping policy

1. Delivery & Shipping

  • Delivery Time: Order confirm hone ke baad 3 se 5 kaam ke dino (working days) ke andar delivery kar di jaati hai.

  • Delivery Charges: Delivery charges checkout ke waqt aap ke bill me shamil kar diye jayeinge.

2. Return & Exchange Policy

Hum exchange ki sahoolat dete hain, lekin Money Refund (Paisa wapsi) ki sahoolat majood nahi hai.

  • No Cash Refund: Ek baar order ho jaane ke baad pesay wapas (refund) nahi kiye jayeinge.

  • Size/Design Exchange: Agar aap ko size ka masla ho ya suit pasand na aaye, toh aap 7 dino ke andar usay kisi doosre item se exchange kar sakte hain.

  • Damaged / Wrong Item: Agar aap ko koi kharab ya ghalat item mile, toh hum usay bila-muaawza (free of cost) exchange kar ke dein ge.

3. Exchange Ki Sharaait (Conditions)

Exchange tabhi accept hoga agar:

  1. Item bilkul new, unwashed (dhola na ho), aur unused ho.

  2. Suit ke saare tags aur original packing sath majood ho.

  3. Parcel milne ke 7 dino ke andar exchange request bheji jaye.

⚠️ Note: Exchange ki surat me return aur nayi delivery ke delivery charges customer ko ada karne honge (agar ghalti humari taraf se na ho).

📩 Exchange Request Kaise Bhejein?

Exchange ke liye humare WhatsApp ya email par rabta karein:

  • WhatsApp: 03330866305